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Applications Engineering Manager

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Job Description
The Applications Engineering Manager will build a team of and manage Field and in-house Application Engineering resources in Santa Clara, CA and share management of remote FAE’s in Europe, Asia, and the Middle-East.

Duties, Functions and Responsibilities

  • Hiring, training, and building a team of top-notch Field and In-House applications engineers to support both sales and engineering efforts company wide.
  • Conduct performance evaluations of both Field and In-House Applications Engineers
  • Hire engineers with the skills to support AKA’s advanced line of PRISM products
  • Develop and execute training plans to enable them to be productive as quickly and effectively as possible
  • Develop and execute a plan of skills needed today and in the future to support our products and develop these skills in the team through hiring and training
  • Provide regular performance goals and measures to employees and give them regular coaching feedback. Administer appropriate corrective actions in a timely manner.
  • Development and delivery of customer seminars.
  • Work with product marketing, sales and engineering to create materials.
  • Do dry runs to make sure the content is complete and effective.
  • Deliver seminars effectively and efficiently to stimulate customer demand for our products.
  • Managing workload of team to maximize customer satisfaction.
  • Ensure all staff are adequately trained on AKA product portfolio features and capabilities.
  • Be able to prioritize activities, and balance work loads of applications team.
  • Work with engineering to make sure products are defined in a way that they can be supported efficiently and give feedback for reviews to make sure products are ready for release.
  • Managing demo resources – equipment, DUT’s and documentation.
  • Facilitate timely development of technical documentation using in-house applications engineering and in-house or contract technical writing staff.
  • Engage applications team in pre-sales and post-sales customer support that meets and exceeds customer expectations.

Skills and Experience

  • Must have prior experience with embedded hardware and or embedded software systems.
  • Prior Xilinx and or Altera experience desired.
  • Prior PowerPC, ARM, and or x86 experience desired.
  • Knowledge of VHDL, Verilog, C/C+ advantageous.
  • Prior support/applications engineering experience
  • Prior management experience
  • BSEE or equivalent experience
  • Travel 20-30%
  • Ability to manage remote employees (international)