Applications Engineering Manager
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Job Description
The Applications Engineering Manager will build a team of and manage Field and in-house Application Engineering resources in Santa Clara, CA and share management of remote FAE’s in Europe, Asia, and the Middle-East.
Duties, Functions and Responsibilities
- Hiring, training, and building a team of top-notch Field and In-House applications engineers to support both sales and engineering efforts company wide.
- Conduct performance evaluations of both Field and In-House Applications Engineers
- Hire engineers with the skills to support AKA’s advanced line of PRISM products
- Develop and execute training plans to enable them to be productive as quickly and effectively as possible
- Develop and execute a plan of skills needed today and in the future to support our products and develop these skills in the team through hiring and training
- Provide regular performance goals and measures to employees and give them regular coaching feedback. Administer appropriate corrective actions in a timely manner.
- Development and delivery of customer seminars.
- Work with product marketing, sales and engineering to create materials.
- Do dry runs to make sure the content is complete and effective.
- Deliver seminars effectively and efficiently to stimulate customer demand for our products.
- Managing workload of team to maximize customer satisfaction.
- Ensure all staff are adequately trained on AKA product portfolio features and capabilities.
- Be able to prioritize activities, and balance work loads of applications team.
- Work with engineering to make sure products are defined in a way that they can be supported efficiently and give feedback for reviews to make sure products are ready for release.
- Managing demo resources – equipment, DUT’s and documentation.
- Facilitate timely development of technical documentation using in-house applications engineering and in-house or contract technical writing staff.
- Engage applications team in pre-sales and post-sales customer support that meets and exceeds customer expectations.
Skills and Experience
- Must have prior experience with embedded hardware and or embedded software systems.
- Prior Xilinx and or Altera experience desired.
- Prior PowerPC, ARM, and or x86 experience desired.
- Knowledge of VHDL, Verilog, C/C+ advantageous.
- Prior support/applications engineering experience
- Prior management experience
- BSEE or equivalent experience
- Travel 20-30%
- Ability to manage remote employees (international)